Minerva · Staff Manual

Front Office

Reception desk workflows: visitors, phone calls, and postal movement.

Visitor Book

Log every campus visitor with purpose, whom they met, and in/out time.

  1. Press + Add, pick the purpose (maintained in Setup), the person/student visited, and ID details.
  2. Edit or delete entries from the row actions; print a visitor slip if needed.
Visitor Book screen

Phone Call Log

Incoming/outgoing call register with follow-up dates.

Phone Call Log screen

Postal Dispatch & Receive

Outgoing and incoming post/courier registers with reference numbers and attachments.

Postal Dispatch & Receive screen

Setup Front Office

Master lists used above: visitor purposes, call types, etc. — simple add/edit/delete lists.

Setup Front Office screen